How Superbuy has run orders since 2010
Superbuy has been doing this since 2010, and the sequence below has not changed much in that time — which is reassuring, because it means the process is settled rather than experimental. Buy, receive, inspect, hold, dispatch. What has improved is the line count and how carefully parcels get packed, and both of those are visible in the middle stages rather than the ends.
← Back to overviewA settled process
Buy it, inspect it, hold it for the free window, dispatch it on one of a hundred-plus lines. The process is old; the packing and line choice are what have improved.
- Buy itmarketplace price and domestic hop
- Inspect itfree inspection, so there is no reason to skip it
- Hold itninety free days, which experienced buyers use deliberately
- Dispatch itchoose from over a hundred lines, pay freight on chargeable weight
Timings below are Superbuy's published figures. Your order page is authoritative.
Placing an order
Four moves, unchanged in outline for years.
Accepts Taobao, Weidian, 1688 and JD links, plus plain name search.
Size, colour and quantity are locked the moment you submit.
Marketplace price and domestic hop; freight waits until dispatch.
Domestic tracking, warehouse scan, then inspection photographs.
Nine stages
Nine stages, unchanged for years, each one logged in your account.
- 1
SubmittedThe seller is paid and the purchase begins
- 2
PurchasingSuperbuy completes the purchase
- 3
Seller dispatchedDomestic tracking appears
- 4
ArrivedScanned into the warehouse
- 5
InspectedFree inspection and photographs
- 6
In storageHeld free for ninety days
- 7
Parcel submittedContents, route and extras chosen; freight is then paid
- 8
DispatchedCarrier takes possession and tracking goes live
- 9
DeliveredReceived at your address
Condensed from Superbuy's published flow. Your account and Superbuy's notices govern.
Inspection and the ninety days
Two days to warehouse scan, one more to inspection — the rhythm here for more than a decade. After that, storage is free, which is how a considered parcel gets assembled rather than a rushed one.
Booked against your account ahead of any unpacking.
Photographs posted for approval, at no charge.
Consolidation is where experienced buyers save the most.
How a parcel is packed matters more than buyers expect, especially for fragile goods.
Dispatch on one of a hundred lines
Three moves, the second being where experience shows.
- 1. Consolidate deliberately
Waiting for the last order before shipping usually halves per-item freight.
- 2. Choose the line
Compare price, transit time and accepted cargo across a hundred-plus options.
- 3. Declare and pay
Declaring the value is your decision; the bill follows chargeable weight.
- 4. Track
Expect the first scan within twenty-four hours of submitting.
After submission the parcel is packed, released to the carrier, and tracking appears on your parcel page. Freight follows measured weight, line and destination, so the quote can move slightly; the difference settles against your balance.